Passport Acceptance Agent (Part-Time) in USA 2024 | Online Apply latest Advertisement

Passport Acceptance Agent (Part-Time) in USA 2024 | Online Apply latest Advertisement

City of Miramar, FL
Location: Miramar, FL
Pay: $20/hour
Employment Type: Part-Time (up to 30 hours per week)


Job Summary

The City of Miramar is seeking a Passport Acceptance Agent to join its team on a part-time basis. In this role, you will handle administrative and clerical responsibilities related to processing passport applications, ensuring compliance with U.S. Department of State procedures. You will also provide general support to the City Clerk’s Office.

This is a customer-facing role that requires excellent communication skills and attention to detail, with a focus on accuracy and protecting applicants’ personal information.


Key Responsibilities

  1. Passport Processing:
    • Guide applicants through the passport application process in person and over the phone.
    • Verify accuracy and completeness of applications, ensuring all legal documentation is correct.
    • Administer oaths, witness signatures, and validate applicant photos against ID documentation.
    • Take passport photos per State Department standards.
  2. Data and Fee Management:
    • Securely handle and process fees for passport services.
    • Maintain accurate logs and enter data into the system.
  3. Scheduling and Communication:
    • Confirm, reschedule, and schedule applicant appointments.
    • Interact professionally with applicants, colleagues, and other government entities.
  4. Clerical Support:
    • Perform general office duties such as copying, filing, typing forms, and managing mail.
    • Distribute notices and maintain supplies in the office.
  5. Fraud Prevention:
    • Ensure secure handling of documents and personal information.
    • Testify in court if required in cases of suspected fraud.

Qualifications

Minimum Requirements:

  • Education: High school diploma or GED equivalent.
  • Experience: Previous experience in clerical or customer service roles.
  • Skills:
    • Strong customer service abilities.
    • Proficiency with office equipment such as computers, printers, and copiers.
    • Ability to communicate professionally in person, in writing, and over the phone.
  • Availability: Must be able to work a flexible schedule.

Preferred Qualifications:

  • Bilingual: Fluency in Spanish or Creole is a plus.

Knowledge, Skills, and Abilities

  • Knowledge of customer service principles and general office practices.
  • Skill in operating standard office equipment.
  • Ability to learn and adhere to passport processing rules and procedures.
  • Strong interpersonal skills to assist colleagues and serve the public effectively.
  • Adaptability to changes and improvements in work processes.
  • Respect for cultural, religious, and gender diversity.

Work Environment and Physical Demands

  • Physical Effort: Light physical effort, including lifting up to 10 pounds.
  • Work Location: Primarily indoors in an office setting.

Emergency Management Responsibilities

All employees of the City of Miramar are designated as emergency service workers. In the event of a disaster, such as a hurricane or other emergency, employees may be required to work and perform emergency duties as assigned.


Compensation and Benefits

  • Hourly Pay: $20/hour.
  • This position does not include city-provided benefits.

How to Apply

  1. Prepare Your Resume:
    • Highlight your customer service experience, clerical skills, and bilingual abilities if applicable.
  2. Submit Online:
    • Apply through Indeed or the City of Miramar’s official website.
  3. Follow Up:
    • Ensure all application details are complete and accurate to be considered for the position.

Job Overview Table

Passport Acceptance Agent (Part-Time) in USA 2024
Passport Acceptance Agent Jobs 2024
Online Apply latest Advertisement
Job TitlePassport Acceptance Agent (Part-Time)
AgencyCity of Miramar, FL
LocationMiramar, FL
Pay Range$20/hour
Employment TypePart-Time (up to 30 hours/week)
Key ResponsibilitiesPassport application processing, clerical support
QualificationsHigh school diploma, customer service experience, bilingual preferred