Receptionist Job at The Atlantic Hotel and Ocean Restaurant 2024
Are you ready to embark on an exciting journey in the hospitality industry? The Receptionist position at The Atlantic Hotel and Ocean Restaurant in St Brelade, JE3, offers you the perfect opportunity to work in a luxurious environment where every day is a chance to create exceptional guest experiences.
With a competitive salary, a welcoming team, and opportunities to grow, this role is perfect for anyone with a passion for customer service and attention to detail.
This detailed article will guide you through everything you need to know about this role, including job responsibilities, required skills, benefits, and how to apply.
Whether you’re an experienced hotel receptionist or looking to start a fulfilling career in the hospitality sector, this guide has you covered.
Why Join The Atlantic Hotel?
The Atlantic Hotel and Ocean Restaurant are synonymous with luxury, excellence, and exceptional guest service.
Located in the scenic St Brelade, Jersey, this establishment has a reputation for offering world-class experiences to its guests.
By joining the team, you’ll become a part of a prestigious brand that values professionalism, teamwork, and a commitment to excellence.
Working here is more than just a job—it’s a chance to be part of a team that consistently strives to exceed guest expectations. As a Receptionist, you’ll be at the forefront, creating memorable experiences and ensuring the smooth operation of the front office.
Key Job Details
Here’s an overview of the job specifics:
| Category | Details |
|---|---|
| Job Title | Receptionist |
| Location | The Atlantic Hotel and Ocean Restaurant, St Brelade, JE3 |
| Pay | £28,911 per year |
| Job Type | Permanent, Full-time |
| Residency Requirement | No residency required |
| Closing Date | 01 December 2024 |
| Reference | 60923 |
| Application Contact | Alice Carassale Phone: 01534 744101 Email: careers@theatlantichotel.com |
What Does a Receptionist Do?
As a Receptionist at The Atlantic Hotel, you’ll play a vital role in ensuring smooth operations and delivering unparalleled guest service. Here’s what your day-to-day responsibilities will look like:
1. Greeting Guests
First impressions matter, and you’ll be the face of the hotel. You’ll warmly welcome guests upon arrival, ensuring they feel valued and at home.
2. Managing Reservations
You’ll handle bookings, maintain rate integrity, and ensure accurate entries in the reservation system.
3. Check-Ins and Check-Outs
You’ll process guest arrivals and departures efficiently, including handling payments and ensuring all details are accurate.
4. Assisting Guests
Whether a guest needs directions, restaurant recommendations, or help with an issue, you’ll be their go-to person, providing solutions with a smile.
5. Maintaining the Reception Area
You’ll ensure the reception area is always clean, tidy, and welcoming.
6. Collaborating with the Front Office Team
You’ll work closely with the Front Office Manager and other team members to optimize occupancy and enhance profitability while ensuring every guest enjoys their stay.
Who Is This Role Perfect For?
This job is ideal for individuals who:
- Are passionate about customer service and creating memorable experiences.
- Possess strong organizational skills and attention to detail.
- Thrive in a team-oriented environment.
- Have at least 1 year of experience in a hotel reception role, preferably in a luxury setting.
- Have excellent problem-solving abilities and a proactive attitude.
Skills and Requirements
To excel in this role, you’ll need the following:
Essential Skills:
- Strong customer service orientation.
- Effective communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently.
- Problem-solving abilities to address guest inquiries and issues.
Experience:
- A minimum of 1 year of experience in hotel reception, preferably in a luxury hotel.
Additional Requirements:
- Fluency in English.
- A well-crafted CV and references.
- A friendly, approachable demeanor with a can-do attitude.
Benefits of Working at The Atlantic Hotel
Working at The Atlantic Hotel and Ocean Restaurant comes with numerous perks, making it an excellent choice for career growth and personal satisfaction:
1. Competitive Pay
You’ll earn £28,911 per year, a competitive rate for the hospitality sector.
2. Service Charge Distribution
Service charges are shared equally among all employees and paid monthly, providing additional income.
3. Career Growth Opportunities
The hotel values its employees and offers ample opportunities for training, professional development, and career advancement.
4. Prestigious Work Environment
You’ll work in one of Jersey’s most luxurious hotels, known for its high standards and dedication to excellence.
5. Team Spirit
Be part of a close-knit team where collaboration and mutual support are the norms.
A Day in the Life of a Receptionist at The Atlantic Hotel
Imagine starting your day by preparing the reception area for the morning rush. As guests begin to arrive, you greet them with a warm smile, ensuring a smooth check-in process. Later, you assist a couple celebrating their anniversary by arranging a surprise dinner reservation at the Ocean Restaurant.
Throughout the day, you manage bookings, handle inquiries, and ensure every guest leaves with a smile. By the end of your shift, you feel accomplished, knowing you’ve played a key role in creating unforgettable experiences for your guests.
How to Apply
If you’re ready to take the next step in your hospitality career, follow these steps to apply for the Receptionist job:
Step 1: Update Your CV
Make sure your CV highlights relevant experience, such as previous roles in reception or customer service. Include specific examples of your achievements.
Step 2: Prepare References
Contact your previous employers to obtain references that showcase your skills and reliability.
Step 3: Submit Your Application
You can apply online or email your CV and references directly to careers@theatlantichotel.com.
Step 4: Prepare for the Interview
If shortlisted, you’ll be invited for an interview. Be ready to discuss your experience, skills, and how you can contribute to the hotel’s success.
FAQs About the Receptionist Role
1. Do I need prior experience?
Yes, a minimum of 1 year of experience in hotel reception is required, preferably in a luxury setting.
2. Is residency required for this role?
No, residency is not required for this position.
3. What is the pay rate?
The salary is £28,911 per year.
4. What are the working hours?
This is a full-time role with hours determined based on the hotel’s needs.
5. Are there opportunities for growth?
Yes, The Atlantic Hotel offers professional development and career advancement opportunities.
Conclusion
The Receptionist job at The Atlantic Hotel and Ocean Restaurant in St Brelade, JE3 is a fantastic opportunity to join a world-class hospitality team. With competitive pay, excellent benefits, and the chance to work in a prestigious environment, this role is ideal for individuals passionate about delivering exceptional guest experiences.
If you’re ready to take on this exciting role, apply now and become part of a team that redefines luxury hospitality!
Table: Key Job Details
| Category | Details |
|---|---|
| Job Title | Receptionist |
| Location | The Atlantic Hotel and Ocean Restaurant, St Brelade, JE3 |
| Pay | £28,911 per year |
| Job Type | Permanent, Full-time |
| Residency Requirement | No residency required |
| Responsibilities | Guest interaction, reservations management, payment processing, reception area maintenance |
| Benefits | Competitive pay, service charge distribution, career growth opportunities, prestigious environment |
