Barista Job at Costa Coffee within WHSmith in Basildon
Are you passionate about coffee and customer service? The Barista position at Costa Coffee within WHSmith in Basildon is your chance to join a vibrant team, work in a dynamic environment, and create memorable experiences for customers.
With flexible shifts and a focus on employee well-being, this role is perfect for anyone who loves the hustle and bustle of a fast-paced setting.
In this article, we’ll dive into the responsibilities, benefits, and application process for this role. Along the way, we’ll share practical tips, personal anecdotes, and frequently asked questions to help you make an informed decision.
Why Choose a Career as a Barista?
Coffee is more than just a beverage—it’s an experience, a ritual, and for some, an essential part of the day. As a Barista at Costa Coffee, you’ll play a key role in delivering that experience. Whether it’s crafting the perfect cappuccino or offering a friendly smile, your work will brighten someone’s day.
Take James, for example, who started his journey as a Barista in a hospital-based Costa Coffee. “Every day, I meet people who are doctors, patients, or visitors. A simple cup of coffee can mean so much to them. It feels good to be part of their day in a meaningful way,” he says.
Key Details of the Barista Job
Here’s a quick overview of the job posting:
- Location: WHSmith within Basildon Hospital, SS16 5NL, Essex.
- Pay: Up to £11.50 an hour.
- Hours: 24 hours a week, spread across 3 days.
- Contract Type: Permanent, part-time.
- Shift Pattern: Flexible, with no night shifts.
With flexible hours and a competitive hourly rate, this role is ideal for students, parents, or anyone looking for part-time work in a supportive environment.
| Category | Details |
|---|---|
| Job Title | Barista – Costa Coffee |
| Location | WHSmith, Basildon Hospital, SS16 5NL, Essex, UK |
| Company | WHSmith |
| Pay | Up to £11.50 per hour |
| Job Type | Part-time |
| Contract Type | Permanent |
| Hours per Week | 24 hours across 3 days |
| Shift Pattern | Flexible, not including nights |
| Responsibilities | – Making high-quality coffee and other beverages. – Serving customers with a smile. – Maintaining store cleanliness and presentation. – Recommending products and services based on customer needs. – Engaging proactively with customers. – Supporting team members in a fast-paced environment. |
| Skills and Attributes | – Strong communication and listening skills. – Great organizational skills and attention to detail. – Passion for customer service. – Ability to work as part of a team. |
| Training | Full training provided |
| Benefits | – Company pension. – Employee discounts. – Paid annual leave. – Deals from retail partners for dining, entertainment, and travel. – Access to an Employee Assistance Programme for mental, physical, and financial well-being. |
| Working Environment | – Based in a hospital setting. – Customer-focused, fast-paced environment. |
| Inclusivity | WHSmith is an inclusive employer committed to creating a welcoming and supportive workplace. |
| Application Process | – Create an Indeed account. – Submit your application through the WHSmith website. |
| County | Essex |
| Country | UK |
| Position Type | Permanent |
| Employee Testimonials | Employees highlight the flexibility, team-oriented atmosphere, and opportunity to work with a well-known brand like Costa Coffee. |
What Does a Barista Do?
As a Barista, your primary responsibility is to ensure every customer leaves with a smile. Here’s a breakdown of what the job involves:
1. Crafting Perfect Beverages
You’ll learn how to make a wide range of drinks, from lattes to frappuccinos. Each beverage is an opportunity to showcase your skills and delight a customer.
2. Providing Exceptional Customer Service
Greet every customer warmly, take their orders, and make personalized recommendations based on their preferences. For example, if someone seems unsure, you could suggest a seasonal favorite like a pumpkin spice latte.
3. Maintaining Store Standards
Keeping the store clean, organized, and well-stocked is crucial. You’ll also ensure products are displayed attractively and available when customers need them.
4. Working as a Team
In a fast-paced environment like Costa Coffee, teamwork is essential. You’ll collaborate with colleagues to handle rush hours smoothly and create a positive atmosphere.
Who Is This Job Perfect For?
This role is ideal for anyone who loves interacting with people and thrives in dynamic settings. Whether you’re a student, a stay-at-home parent returning to work, or someone looking for part-time opportunities, this job has something for everyone.
Key Attributes for Success:
- Strong Communication Skills: You’ll need to listen carefully and communicate effectively.
- Attention to Detail: Making a perfect cup of coffee requires focus and precision.
- Flexibility: Adaptability is key in a fast-paced environment.
- Team Spirit: Being a supportive team member ensures smooth operations.
Benefits of Working at Costa Coffee within WHSmith
1. Competitive Pay
At up to £11.50 per hour, this job offers a competitive wage for part-time work.
2. Flexible Hours
The 24-hour-per-week schedule is ideal for those balancing other commitments, like studies or family life.
3. Employee Discounts
Enjoy discounts on WHSmith and Costa Coffee products, making your work perks even sweeter.
4. Pension Scheme
Plan for your future with a company pension scheme.
5. Well-Being Support
Through the Employee Assistance Programme, you’ll have access to resources for mental, physical, and financial health.
A Day in the Life of a Barista
Imagine starting your day by setting up the coffee machines, ensuring everything is ready for the morning rush. As customers arrive, you greet them warmly and begin crafting their favorite drinks. The atmosphere is lively, with the sound of steaming milk and friendly chatter filling the air.
During the midday lull, you restock supplies, clean the workspace, and chat with your teammates. By the end of your shift, you feel a sense of accomplishment, knowing you’ve brightened countless days with your service.
Step-by-Step Guide to Applying
Ready to join the Costa Coffee team at WHSmith? Here’s how you can apply:
Step 1: Update Your CV
Highlight relevant skills like customer service, teamwork, and attention to detail. Even if you don’t have barista experience, transferable skills matter.
Step 2: Visit the Job Posting
Go to the WHSmith Careers Page or find the job on Indeed.
Step 3: Create an Account
If applying through Indeed, you’ll need to create an account to submit your application.
Step 4: Submit Your Application
Fill out the application form and attach your CV. Ensure all details are accurate and up-to-date.
Step 5: Prepare for an Interview
If shortlisted, you’ll be invited for an interview. Be ready to discuss your skills, experiences, and enthusiasm for the role.
FAQs About the Barista Role
1. Do I need experience to apply?
No prior experience is required. Full training will be provided to help you succeed.
2. What are the working hours?
You’ll work 24 hours a week across 3 days. The shifts are flexible, but no night shifts are required.
3. What is the pay rate?
The pay rate is up to £11.50 an hour.
4. What skills are essential for this role?
Strong communication, attention to detail, and a passion for customer service are crucial.
5. Are there growth opportunities?
Yes, working at Costa Coffee within WHSmith can open doors to other roles within the company.
Conclusion
The Barista job at Costa Coffee within WHSmith in Basildon is more than just a job—it’s an opportunity to join a supportive team, develop valuable skills, and make a difference in customers’ lives. Whether you’re crafting the perfect latte or brightening someone’s day with a kind word, this role offers personal and professional fulfillment.
If you’re ready to embark on this exciting journey, apply now and start making your mark at Costa Coffee!
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Here’s a detailed table summarizing the Barista job posting at Costa Coffee within WHSmith in Basildon, SS16 5NL:
