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Server/Waiter/Waitress Job at Dishoom in London

If you’re passionate about delivering exceptional customer service and thrive in a vibrant and welcoming environment, the Server/Waiter/Waitress role at Dishoom in London is the perfect opportunity.

Dishoom isn’t just a restaurant—it’s a place where culture, cuisine, and community come together to create unforgettable dining experiences.

Located in the heart of London, this role offers a competitive salary, excellent benefits, and the chance to be part of a company that values its employees and gives back to the community.


Key Job Details

CategoryDetails
Job TitleServer/Waiter/Waitress
LocationDishoom, 42 Electric Boulevard, London
Pay£19.50 – £19.75 per hour (inclusive of tronc)
Job TypeFull-time
Shift and ScheduleMonday to Sunday, variety of daytime and evening shifts

Why Work at Dishoom?

Dishoom is celebrated as one of the best places to work in hospitality. With a culture rooted in inclusivity and excellence, Dishoom honors the rich traditions of Bombay’s Irani cafes while offering employees a supportive, growth-oriented environment. By joining the team, you’ll not only contribute to exceptional dining experiences but also take part in meaningful initiatives like Meal for a Meal, which has donated over 20 million meals since 2024.


What Does the Role Involve?

As a Server/Waiter/Waitress, you’ll be at the heart of the Dishoom experience, ensuring every guest feels transported to Bombay through outstanding service and authentic cuisine.

Key Responsibilities

  • Greet Guests: Welcome guests warmly and make them feel instantly at home.
  • Menu Expertise: Share your knowledge of Dishoom’s dishes, drinks, and bar snacks to help guests make informed choices.
  • Table Management: Oversee your section to ensure smooth operations and clear communication with the team.
  • Service Excellence: Deliver a seamless and enjoyable dining experience, attending to every detail with care.

Who Is This Role Perfect For?

This position is ideal for individuals who:

  • Have experience: At least one year in a high-volume restaurant setting, managing busy sections and following detailed service procedures.
  • Thrive in hospitality: You love creating memorable moments for guests and have a passion for food and drink.
  • Desire growth: Dishoom promotes from within, offering opportunities to advance to Head Waiter and beyond.
  • Value teamwork: Collaboration and clear communication are essential to maintaining Dishoom’s high standards.

Skills and Qualifications

Essential Skills

  • Strong communication and interpersonal abilities.
  • Attention to detail and the ability to multitask in a fast-paced environment.
  • A warm, welcoming demeanor that puts guests at ease.

Preferred Qualifications

  • Previous experience in hospitality or customer service.
  • Familiarity with allergen procedures and steps of service.

Benefits of Working at Dishoom

Dishoom offers one of the most comprehensive benefits packages in the hospitality industry, designed to support your financial, mental, physical, and social well-being.

1. Competitive Pay

  • Earn £19.50 – £19.75 per hour, inclusive of tronc.

2. Financial Support

  • Access to weekly wage advances and emergency cash.
  • Discounts of up to 50% when dining at Dishoom with friends and family.

3. Mental and Physical Well-being

  • Free fitness sessions, including yoga and spin classes.
  • Mental health support from trained managers and a 24/7 confidential advice helpline.

4. Social and Team Events

  • Attend the Family Mela (summer festival) and a grand Christmas celebration.
  • Participate in the Dishoom Premier League cricket tournament and other team events.

5. Growth and Development

  • Access award-winning training programs and opportunities for career advancement.
  • Be part of the Bombay Bootcamp, an exclusive guided tour of Bombay for team members with 5+ years of service.

A Day in the Life of a Server/Waiter/Waitress

Your day begins with a team briefing, where you’ll learn about any specials or events for the day. As the doors open, you’ll welcome guests with a smile, guide them through the menu, and ensure every dish and drink meets Dishoom’s high standards. Throughout your shift, you’ll collaborate with the kitchen and bar teams, handle guest inquiries, and maintain a clean, organized workspace. By the end of the day, you’ll have contributed to creating unforgettable memories for guests.


How to Apply

Step 1: Update Your CV

Highlight any relevant experience in hospitality or customer service, focusing on teamwork, communication, and attention to detail.

Step 2: Visit the Job Listing

Find the job posting on Indeed or Dishoom’s official careers page.

Step 3: Submit Your Application

Attach your CV and complete the online application form.

Step 4: Prepare for the Interview

Be ready to share your passion for hospitality, your knowledge of Dishoom’s offerings, and examples of how you’ve delivered excellent customer service in the past.


FAQs About the Role

1. What is the hourly pay?

The hourly pay is £19.50 – £19.75, inclusive of tronc.

2. Do I need previous experience?

Yes, at least one year of experience in a high-volume restaurant is preferred.

3. What are the working hours?

This is a full-time role with a variety of daytime and evening shifts from Monday to Sunday.

4. What benefits are included?

Benefits include financial support, fitness sessions, team events, and opportunities for career growth.

5. How do I apply?

Visit Indeed or Dishoom’s careers page to submit your application.


Tables for Quick Reference

Key Job Details

CategoryDetails
Job TitleServer/Waiter/Waitress
Location42 Electric Boulevard, London
Pay£19.50 – £19.75 per hour (inclusive of tronc)
Job TypeFull-time
Shift and ScheduleMonday to Sunday, variety of daytime and evening shifts

Employee Benefits

BenefitDetails
Financial SupportWeekly wage advances, dining discounts
Mental Well-being24/7 confidential helpline, trained mental health support
Social EventsFamily Mela, Christmas celebrations, Dishoom Premier League cricket
Career GrowthTraining programs, promotions from within

Why You Should Apply

The Server/Waiter/Waitress role at Dishoom in London offers more than just a job—it’s an opportunity to be part of a family that values culture, community, and excellence. With competitive pay, exceptional benefits, and a commitment to employee growth, Dishoom is the perfect place to advance your hospitality career.

Ready to join the Dishoom family? Apply now and start your journey!